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Our workCase study

NHIS Healthcare Management

A healthcare management system digitising patient, claims and facility workflows.

Doctor and patient reviewing records on a tablet

Sector: Health · Service: Digital platforms · Region: Uganda

The challenge

Paper-based member and scheme records slowed claims processing, limited visibility of utilisation and made stakeholder reporting difficult.

What we did

  • Mapped member, facility and claims journeys with frontline staff.
  • Designed and built a web-based healthcare management platform with role-based access.
  • Delivered reporting dashboards for management oversight.

The result

A single platform that gives management a consolidated view of members, facilities and claims activity.